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Unable to Buy GC

Unable to Buy GC
Posted 2020-09-27 13:31:20

Was wondering if anyone else has this problem. Recently when trying to buy GC my card will say its declined. However, there's enough money on the card and I've never had issues before. I bought EA with this card and also GB over on Lioden perfectly fine. Strange!


emetophoria
#2946

Posted 2020-09-27 13:32:31

Hey there!  Can I ask exactly what error message you receive when you try to purchase GC?


This member is an Admin. Katze
#3

Posted 2020-09-27 13:40:13

I haven't a screenshot of it but when I would click pay the paypal window would exit out and then pop up again. Clicking on the 'pay with debit' button again it would give me a message like: 'Your card has been declined. Please check your billing information before retrying.' 


emetophoria
#2946

Posted 2020-09-27 13:40:43

Out of curiosity, what browser are you currently using? :o


This member is an Admin. Katze
#3

Posted 2020-09-27 13:44:14

Google chrome! 


emetophoria
#2946

Posted 2020-09-27 13:46:11

I experienced the same issue myself earlier, however I'm using Brave browser.  I was able to fix the issue by temporarily taking my shields down, though I don't believe Google Chrome has this ability.

What I'd recommend is temporarily disabling any adblock extensions you might have (if you do have them enabled).  If not, you could try opening an incognito/private window, logging into Wolvden, and purchasing through there!


This member is an Admin. Katze
#3

Posted 2020-09-27 13:47:44

Huh, okay I'll try that! I do use some blockers so maybe that's that. Thank you so much :-)


emetophoria
#2946

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